FAQs - Purple Penguin Marketing
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Frequently Asked Questions

Can you produce a mock-up of my design on my chosen garment?

Absolutely! Once we have received your order and logo/artwork, we will create a digital mock-up for your approval. We will then email this out to you and can revise the design for you, should the finished garment not look quite right. For serious buyers, we can produce a mockup free of charge for approval prior to an order being placed.

Do you build landing pages for advertising campaigns?

In short, yes, we do build landing pages for advertising campaigns. We take the time needed to create a good landing page which encourages visitors to take action.

Do you supply blank, unbranded garments?

Yes we do.  All of our garments are available without any branding on them, so please let us know with your enquiry so we can price competitively.

How long will my website take to build?

This is probably the most frequently asked question we receive. Unfortunately, the answer is not a simple one, as creation time varies for each individual project. Typical times are approx 4 – 8 working weeks, but we will be able to narrow this down when your requirements, objectives and expectations have been established.

Should my business be using accounting software?

A lot of businesses are now using accounting software to control their finances. We have a lot of sole traders & startups on our books who just use spreadsheets, so the best answer is to get in touch so we can advise and support you in making the right decision.

Why do I need to do SEO on my website?

Optimising your website is the process of telling search engines what your webpages are all about. Why is this important? When someone is searching using the most relevant keyword phrases for your business, the search engine puts your webpage and ties it against the search phrase, displaying your webpage in the results. In essence, taking the time to optimise each page and posting blog posts etc on your website will make have a huge impact on your organic traffic. Getting your website organically ranking high in search engines should be one of the highest priority items on your marketing plan. Traffic that comes from organic search engine results is free, so every sale costs you nothing! This provides and amazing ROI if that traffic converts into orders.

Why does my website need to be mobile responsive?

The number of people visiting websites from their smartphones and tablets now exceeds those viewing them from a PC/Laptop. This means if your website isn’t viewable on mobile devices (Phones + Tablets) then all these people are going to your competitors. With a poor user experience, your visitor numbers will drop dramatically. Also, Google’s algorithm now penalise websites that do not support a mobile experience. This means the website will drop in ranking position in the Google search engine results.

Will I be charged for asking a question relating to my accounts or tax?

No. Purple Penguin will not charge you for asking any accounting questions relating to your accounts. We appreciate that you will need to check things relating to your finances and will need an answer quickly. We aim to offer a 1st class service but will only charge you for pre-approved work completed and not for asking questions.

Will you support me with the HMRC, should they want to investigate my accounting records?

The HMRC may want to inspect your accounting records at any time and you should therefore keep them for at least 6 years. We will help you with the HMRC investigation and help organise & provide you with all the information they require.